Freshers Jobs India

Gurgaon Haryana FresherBack Office Jobs- NIIT Ltd

October 25th, 2012 Posted by Shane

Job Position: Back Office Executive

Name of the Company: NIIT Ltd

Job Location: Gurgaon

Experience:  0 to 2 yrs

Job Duties:

  • Assist the customers with the Training Administration issue/query via Phone, E-mail & Chat
  • Provide the customer with resolutions / Training scheduling options
  • Gather additional information about reported issue
  • Perform detailed case analysis and document the case in the system and generate ticket
  • Generate daily / weekly reports for the customer on Microsoft Excel

Skills Required:

  1. Excellent Written & Verbal communication skills in English
  2. Attention to Details
  3. Good team player
  4. Good interpersonal skills
  5. Good to Excellent typing speed / skills
  6. Good documentation skills
  7. Neutral Voice & Accent

Qualification: Diploma

Details of the Company:
NIIT Service Desk provides 24*7 Training Administration support to top companies in the EMEA, NAM & APAC region. The support involves managing and coordinating training delivery activities with the delegates and vendors via Phone, Email and Chat. Service Desk Executives / Language Experts are responsible for managing and coordinating training delivery activities providing support to NIIT’s customers using Learning Management Systems for their training requirements.

Contact Number: 0124-4916623

Apply: Email your cv to dhruva.9.trivedi@niit.com

Contact Person: Dhruva Trivedi

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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