HCL Gurgaon-Freshers Openings 2010-Customer Support EngineerJune 9th, 2010 Posted by VFreshers
Job Position : Help Desk Technical Spport Eng (Voice)
Job Details :
Help desk technical engineer who will be interested to work on B2B project based support for Gurgoan Location.
- Good comunication skills and 6 months experience on Technical support.
- Level-1 Technical Support to HCL’s business clients.
- Basic technical knowledge of PCs
- Basic Knowledge of MS Outlook troubleshooting, Internet and Networking
- Basic technical knowledge of Operating systems like Windows XP
- Willing to work for 24* 7 shifts
Job responsibility :
will be responsible to provide voice support to the clients and provide online technical resolution. Incumbent should open for 24X7 operations
Experience : 1 – 3 Years
Work Location : Gurgaon
About Company :
HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 20 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Aerospace & Defense, Telecom, Retail & CPG, Life Sciences & Healthcare, Media & Entertainment, Travel, Transportation & Logistics, Automotive, Government, Energy & Utilities. HCL takes pride in its philosophy of ‘Employee First’ which empowers our 54,216 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 2.2 billion (Rs. 10,591 crores), as on 30th June 2009.
HCL is a $5 billion leading global Technology and IT Enterprise that comprises two companies listed in India – HCL Technologies & HCL Infosystems.
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Website : http://www.hcltech.com