VFRESHERS

About Company : HSBC is one of the world’s largest banking and financial services organization with an international network of about 9,500 offices located in 85 countries and territories. It provides banking and financial services to over 100 million customers through 335,000 employees. As of December 2007, HSBC had a Total Assets of USD 2354 billion and its 2008 H1 profits were at USD 10.2 billion.

HSBC has been ranked as the Worldâs Most Valuable Banking Brand with a brand value of USD 35.4 billion. It has also recently been ranked as the Worldâs Top Bank by The Banker magazine.

Experience:0 – 4 Years

Location:Bengaluru/Bangalore

Job Description : Acquire high-level understanding of the process.
Provide quality Customer Experience over telephone as per expected standards, in accordance with objectives.
Maintain exceptionally high customer service standards and strive to constantly meet and exceed challenging targets.
Resolve queries, complaints and situations by exercising appropriate judgment across all products on the process.

Desired : Excellent communication skills
Customer orientation
Comfortable with basic computer and typing skills.
Flexibility to work in night shifts
(Shift Timings: 05:30pm â 10:30pm & 02:00am â 06:30am )
Self-motivated and high energy levels.

Company Name:HSBC Electronic Data Processing India Pvt. Ltd

Executive Name:040-39802555 (extn: 3863/2196/3651)

Address:HSBC Electronic Data Processing India Pvt Ltd
“Futura” 148/1, Bannerghatta Road
Bilekahalli Village
(Near IIM Bangalore)
Bangalore,Karnataka,INDIA 560076

Website: www.hsbcglobalresourcing.com

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