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Food & Beverage Associate Job Positions india Pune -ibis

Job Title : Food & Beverage Associate, IBIS Pune

About Company :
ibis, the worldwide economy hotel brand of the Accor group, offers consistent quality accommodation and services in all its hotels, for the best local value: a well-designed and fully-equipped en-suite bedroom, major hotel services available 24/7 and a wide choice of on-site food and beverage options. The quality of the ibis standard has been recognised by the International Organization for Standardization certification ISO 9001 since 1997. ibis is also the world’s first hotel chain to demonstrate its environmental commitment through securing the ISO 14001 certification, which has already been awarded to nearly one third of its hotels.
Established in 1974, ibis is the European leader and one of the first economy hotel chains in the world, with more than 90,000 rooms and 800 hotels in 40 countries.
ibis Gurgaon which became operational in July 2008 is the first of its kind in India.
ibis Pune is the second ibis sheduled to open in April 2009.

Experience : 0 – 1 Years

Education : BHM – Hotel Management

Job Location : Pune

Job Description :

1. Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
2. Welcome the guests by greeting them as per the standards.
3. Any matter which may effect the interests of ACCOR should be brought to the attention of the Management
4. Facilitates the functioning of and / or oversees the functioning of Front Office department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager.
5. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
6. Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
7. Establish and maintain seamless co-ordination & co-operation with all departments of ibis,Pune to ensure maximum cooperation, productivity, morale and guest service. Financial Management
8. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management

Desired :
Good communication skills,Pleasant personality,Positive ‘can do’ attitude,ready to take added responsibilities,Enthusiastic.

Website : http://www.accor.com,http://www.ibishotels.com

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