ibis Pune Freshers Openings-Food & Beverage Associate JobsSeptember 7th, 2010 Posted by VFreshers
Job Position : Food & Beverage Associates
No of Openings : 2
Experience : 0 – 1 Years
Qualification : BHM – Hotel Management
Job Location : Pune
- Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.
- Welcome the guests by greeting them as per the standards
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to attend to guest complaints, requests or inquiries regarding the food and beverage services.
- Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, morale and guest service.
- Responsible for up-selling in day today food & beverage operations
- Responsible for set up of all operating equipments and ensure to inspect linen, and condiments before the service.
- Ensure to be familiar with all dishes on the menu and a complete update on product knowledge.
- Ensure clearance of all soiled chinaware, glassware, silverware from the guest table and re-set the table for the next arrival
- Ensure to take guest orders, advice guests on specials menu options.
- Ensure to be familiar about all hotel promotions.
- Ensure to be familiar with the property lay out, fire exits and elevator locations.
- Ensure that breakage, pilferage and spoilage are kept to a bare minimum.
- Adhere to the standards and checklists advised for day today operations.
- Report all positive and constructive feedback of all guests to Assistant Manager -F&B Service
- Should be well conversed with the industry standards.
- Good Analytical and coordinating skills.
- Excellent communication and interpersonal skills
About Company :
ibis Pune, India brings the latest trends in hospitality industry, setting a new standard in economy hotels and
a mÃ©lange of classic French hospitality and Traditional Indian warmth & hospitality . The hotel is located in an
upcoming central business district of the city with easy access to the airport, railway station and city centre. It features 162 rooms, conference facilities, a 24/7 restaurant, bar and the latest generation of Ibis Design.
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