VFRESHERS

International BPO Fresher Voice Process Job Openngs in WNS Pune

Job Title : International Voice Process

About Company :
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure. We are passionate about building a market leading company highly valued by our customers, associates, business partners, investors and communities.
Business units

Experience : 0 – 3 Years 

Job Location : Pune 

Job Description :
Answer inbound
Document the calls to ensure all information is captured
Ensure one time call resolution *Maintain accuracy of information given and documented
Adhere to standard operating procedures required by the process
Attend briefings, trainings/refresher sessions and meetings as required
Should be able to work in roational night shifts
 
Desired :
Excellent Communication skills
Logical reasoning and analytical skills
Ability to work with speed and accuracy
Prioritizing and organizing skills *Team working
 
Website : https://www.wnsgs.com

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