IT HELPDESK JOBS <> MAPLES ESM TECHNOLOGIES – MUMBAI
January 8th, 2009 Posted by VFreshersFreshers IT Helpdesk Entry Level Jobs in India - IT Helpdesk job vacancies in Mumbai
About Company :
Maples ESM Technologies is focused on Enterprise Solutions. Our Consulting Practice includes Enterprise Systems Management (ESM) and Enterprise Application Development and Integration.
Experience:0 – 2 Years
Location:Mumbai, Mumbai Suburbs
Education: B.Sc ,B.Tech/B.E. ,BCA
Job Description :
Call Monitoring and solving the basic problems of users through net meeting, remote desktop & mail.
Call Logging
Support of basic hardware & software problems & escalation of call to 2nd level.
Creation of calls reports and analysis
User Interaction & Support
Call Escalation
Call Analysis
Report for Management
Desired :
B.E/B.Sc/BCA/MCA/B.Cs/M.Cs/M.Sc with excellent communication skills and Apptitude apply.
Mumbai based position (Candidates based in Mumbai only will be considered)
IT, Software, Hardware, system,Technical understanding mandatory
Company Name:Maples ESM Technologies Ltd
Executive Name 
allavi Rajput
Email Address:pallavi.rajput(at)maplesesm.com
Website: http://www.maplesesm.com
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January 11th, 2009 at 11:27 pm
RESUME
NARENDRA YADU
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Career Objective:
An entry level position in software development as a software programmer & developer in order to apply the knowledge that I have learnt and gained practical experience in meeting challenges of the real life projects.
Summary:
• Good technical skill, communication skill and keen problem solving abilities
• Successfully led teams to deliver technical assignments.
• Strong Motivation skills, Quick and self learning ability, Good team player, Hard working
Professional Training:
• I have done six month training course package of OCA & OCP (SQL & PL/SQL) from ISSAC Training Centre, Raipur (C.G.).
• I am preparing for certification of OCA & OCP .
Academics:
Qualification Institute Board/University Division
MCA MP Bhoj University Raipur MP Bhoj University Bhopal (M.P.) 1st
BCA MP Bhoj University Raipur MP Bhoj University Bhopal (M.P.) 1st
H.S.C. (12th) G.M.H.S. School Raipur M.P. Board Bhopal 2nd
Computer Proficiency:
1 Languages : PL/Sql.
2 Technologies : D2K.
3 Operating System :Windows 9x, Windows 2000, XP.
4 RDBMS : Oracle, Dbase, Foxpro.
Experience:
• Worked as Business Analyst for All C.G. in Personal Business (prepaid & Postpaid) From Reliance Communication Ltd. Jan-2006 to 2008.
• Worked as Sales Coordinator for All C.G. in Sales (prepaid) From Bharti Air-Tel Ltd. Nov.-2004 to 2006.
Personal Profile:
Name Narendra Yadu Contact Details
Permanent Address S/o Mr. Mohan lal yadu Rawan Bhatha,
Raipur (C.G.) 492013
Mobile +91-9320737391, +91-9300662001
Primary e-mail ID
1. nar113@rediffmail.com
2. narendrayadu003@gmail.com
Father’s Name Mr. Mohan Lal Yadu DOB 11th Mar 1978
Language Proficiency Can speak/write/read: English/Hindi
Passport Valid
Work ethics
• Work well under tight deadlines
• Efficiently and consistently achieve targets
• Adaptability and quick learning capability
• Good team dynamics and interpersonal skills
• Good presentation, writing and editing skills
Declaration:
I solemnly declare that the information stated above is true to the best of my Knowledge and belief.
Date:
Place: Pune NARENDRA YADU