Freshers Jobs India

IT Support Engineer Jobs at Gurgaon-Amdocs

July 30th, 2010 Posted by VFreshers

Job Position : Logistics Support

Experience : 1 – 2 Years

Qualification : B.Tech/B.E. – Any Specialization,BCA

Job Location : Gurgaon

Job Responsibilities :

  • Provide Logistics support to Amdocs internal customer for IT Equipment related requirement
  • Should use internal Tool (BPM, Clarity, Asset Center, ERP etc) to handle cases & update progress on existing cases in a timely manner
  • Allocation Support to customer from IT Warehouse, receiving of material and verification as per PO
  • Follow defined Logistics procedure & policy (Local & Corporate), suggest for improvement in work culture, improve customer satisfaction level, should be team player
  • Open for any new assignment, activity based on business requirement, ready to move between towers as per requirement.
  • Attend technical & process training sessions as planned by the GL\Focal

Required :

  • Must have minimum 1.5 to 2 years of Logistics support experience
  • Excellent communication skills especially in servicing international customers
  • Knowlegde to remote support tools like Windows Messenger, Net Meeting
  • Good knowledge of IT equipments, hardware & Software

About Company :
AMDOCS is a recognized market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experienceTM – at every point of service. We provide solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. Our work environment not only stresses excellence but also nurtures our employees’ ability to achieve it, through a process of continuous learning. We provide opportunities for cross border exposure that translate into professional and personal growth. Achievements and performance are recognized and rewarded in a fair and transparent manner. Our development center in Pune reflects all the qualities that have made us the leader in our chosen area.
A global company (NYSE: DOX) with revenue of $3.16 billion in fiscal 2008, Amdocs has more than 17,000 employees and serves customers in more than 50 countries around the world.

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