Freshers Jobs India

iYogi Technical Services Pvt Ltd Fresher Openings For Customer service Job in Haryana Gurgaon

March 5th, 2013 Posted by Shane

Job Position: Customer Service Executive

Name of the Company: iYogi Technical Services Pvt Ltd

Job Location: Gurgaon

Experience:  0 to 3 yrs

Salary: INR 1,00,000 – 3,00,000 P.A

Job Duties:

  1. Direct Interaction with customers located in the USA/ UK/ AUS/ Canada over the phone/ Voice as the first face to the customer (Inbound) & Email Support
  2. Handle queries Billing/Customer Service/Retentions related issues and address the same ensuring customer satisfaction and complete retention with iYogi.
  3. Responsible for End to End customer satisfaction and address issues related to customer retention.
  4. Managing and updating customer details based on the query.
  5. Achieve Call Quality requirements as outlined via process guidelines.

Skills Required:

  • Good communication skills is a must.
  • Willing to work in 24/7 shifts.

Qualification: Graduate/PG

Details of the Company:
iYogi is a leading provider of online subscription-based technical support services offered directly to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary iMantra software technology platform, iYogi delivers on-demand support services to hundreds of thousands of subscribers globally. The company also provides thousands of single incident sessions every day and its services are available on a 24/7 basis 365 days a year. iYogi’s current customer base is the United States, U.K., Canada and Australia.

Contact Number: 08588803476

Apply: Email your cv to richa.chhabra@iyogi.net

Contact Person: Nupur

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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