Job Vacancies For BPO / ITES Freshers in Genpact Delhi- Walkin Interviews on 16/17/18 August 2011August 15th, 2011 Posted by VFreshers
Job Position : Customer Care Exec
Number of Posts : 150
Name of the Organization : GENPACT
Experience: 0 – 1 Years
Job Location: Delhi/NCR
Salary : INR 1 Lakh to 1.75 Lakhs
Interview Date : Aug 16th (Tuesday) to Aug 18th (Thursday)
8th Floor, Delhi IT Park, Shastri Park,
Near Shastri Park Metro Station,
Interview Time : 11am to 4 pm
Note : please bring the following :
- One copy of updated resume
- One passport size photograph
- One photo-identity proof
- 6 months – 2 yrs experience in Voice based process (inbound customer service / query resolution or outbound collections / customer service) interacting with US residents.
- Should possess excellent Oral Communication Skills
- Should have work Experience using MS Office (Word, Excel)
- Should posses excellent composition & writing Skills
Job Duties :
- Responsible for dealing with customer calls as per the SLAs outlined by the client.
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
- Meet customer requirements through first contact resolution.
- Listen attentively to customer needs and concerns; demonstrate empathy.
Details of the Organization :
Genpact, formerly GE Capital International Services(GECIS), a GE affiliate and India’s largest BPO and Knowledge Services organization, has over 20,000 employees spread across India, Mexico, Hungary, Poland, Romania, Philippines and China. In India, Genpact has over 16,000 employees working in offices in Delhi, Gurgaon, Hyderabad, Bangalore, Kolkata and Jaipur. Genpact provides a world class working environment and opportunities for career enhancement through focused training and rotations in different functions. Genpact also provides benefits such as medical, accident and life insurance, transport and round-the-clock medical facilities.Genpact was also recently named the 3rd best company to work for in India in the Business Today 10 Best Companies to work for in India survey. Genpact also topped the list of companies in the Dataquest 2005 BPO Company rankings.
Delhi IT Park, 8h Floor, Shastri Park
Behind Shastri Park Metro Station
NEW DELHI,Delhi,India 110052
Apply : Email ur cv to firstname.lastname@example.org
Email Subject : Profile ftom vfreshers.com