JOBS IN BARODA <> TCS BPOApril 28th, 2009 Posted by VFreshers
Freshers Jobs in Baroda India – Job Vacancies in TCS BPO Baroda
About Company :
BPO is a central growth engine for TCS to achieve its overall aspiration of becoming â€œGlobal Top 10 by 2010â€ through large volume, multi-year contracts. TCS currently offers BPO services to 60 leading enterprises from 9 delivery centers spread across Bangalore, Chennai and Mumbai in India, Budapest in Hungary, Santiago in Chile, Montevideo in Uruguay, Peterborough in UK, Montana in the USA and Hangzhou in China. We offer both voice and non-voice services. In Infrastructure Services, we respond to the customersâ€™ queries; in a Contact Centre we respond to the issues/concerns raised by out customersâ€™ customer.
As a part of our strategy, we focus on a chosen set of offerings within specific verticals. We deliver superior value to our customers through a combination of our strong IT skills, our domain expertise and experience using the Integrated Network Delivery Modelâ„¢.
Job Title : German Language Specialist
Experience : 0 – 5 Years
Job Location : Vadodara/Baroda
Job Description :
Generating Market Research Report to support decision making
Generating Marketing Research Reports based on the specifications from the client
All Orders to be reviewed by QC team
The processor to send mails to the CSR with the questions seeking for clarification
The processor to develop the base file.
Large number of reports base file the QC is done by the QC team and if necessary a sample report is sent to CSR
If the Order Form is for multiple markets the processor will iterate the markets and generate the reports.
The Processor to do self QC before the reports go to Third Party QC
The QC Team will go through reports with all the parameters those are available in the Standard QC checklist
After QC completion the reports will be delivered as per the request in the order form.
Final Inspection to b done before the reports are delivered
Qualifications and technical competences required
Graduate preferably with a major Statistics or Retail
CPG exposure as past experience is highly desirable like if worked in Big retail stores, Mkt resarch companies
Technical competences and skills
Highly proficient in MS Excel & Power point
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