VFRESHERS

Freshers Jobs in Faridabad at ELI Research in a US Process for Customer Service

About Company:
Eli Research is a research and information company with more than 120 print and on-line publications, teleconferences and audio learning products for our core markets of healthcare, law and litigation, financial services, education, travel, human services, sales and customer service, technology and the internet. We serve a reader base of more than 150,000 high-level professionals and decision makers nationwide. Our mission is to make a difference in the life of every business professional through information.

Location: Faridabad

Experience: 1 – 4 years

Key Skills: Call Handling, Good command over english, Experience in International BPO

Job Description:
The desired profile should possess the below skills:
- Proficient customer service skills, including attitude and ethics.
- Competent communication skills and telephone manner.
- Capable of being thorough in accomplishing a task with concern for all areas involved.
- Analytical capacity and troubleshooting mindset.
- Capable of prioritizing multiple tasks and organizing workload efficiently.
- Capacity to handle difficult customer situations.
- Capable of demonstrating teamwork skills.
- International mindset and attitudes, understanding regional diversity.
- Open to work in Night Shifts

Note: We provide Cab Facility in Delhi NCR

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