Kolkata IBM- MIS Exec Job PositionMay 5th, 2011 Posted by VFreshers
IBM Global Process Services is in need of ITES / BPO fresher as MIS Executive in Kolkata – 5 May 2011
Job Position : WFM Analyst-MIS & Automation
Number of Post : 1
Name of the Organization : IBM Global Process Services (P) Ltd.
Experience: 1 – 3 Years
Job Location: Kolkata
- Business Analysis or MIS experience, including proven leadership skills and experience in management reporting
- Excellent communication skills, both written and verbal. Strong analytical & problem solving skills. Strong ability to multitask & work in a fast paced environment. Ability to respond quickly to change. Skill and experience in training and communication to users.
- Proficiency in MS Office Suite (Word, Visio, PowerPoint). Exceptional skills and demonstrated capabilities in MS Excel and MS Access. Experience with SQL dbases & queries, reporting systems (Cognos, Crystal) and/or other management reporting tools.
Job Responsibilities :
- Designing, enhancing and automating MIS dashboards and productivity metrics in support of strategic decision making and operational management. Currently MIS function is excel based which needs to be automated by using Access/SQL dBase & other MIS automation tools
- Analyze and improve key business processes
- Provide insight and information to senior management to support business decisions and measure performance
- Implement changes to production and information systems that improve quality and efficiency. This includes providing data driven analysis of business processes and helping to implement improvements in the customer focus, efficiency, accuracy, and effectiveness of these processes.
- Will be responsible for requirements development, leading the implementation and communication efforts of system changes, significantly influencing system design, configuration and business processes to meet user needs, and presenting key findings, alternatives and recommendations.
Details of the company :
IBM Global Process Services (formerly IBM Daksh), is an integral part of the company’s Globally Integrated Enterprise model. The new name reflects IBM’s position as a leading global provider of innovative business process services for clients seeking to cut costs, improve operation efficiency and take advantage of the opportunities in the global economy. We provide solutions across various verticals such as Banking, Insurance, Travel, Telecom, Technology, Distribution, and Utilities. Our core expertise lies in Customer Relationship Management (CRM),Finance & Administration (F&A), Procurement & Supply Chain Outsourcing,Human Resources Outsourcing, and Industry-specific Back Office and Analytics services. Our network of delivery centers comprises offshore centers in India and Philippines and is further supported by IBM’s global delivery network of 50+ centers.
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