KPIT Cummins Pune Walkin Interview-Tech Support Jobs-10 July 2010July 8th, 2010 Posted by VFreshers
Name of the organization : KPIT Cummins
Job Position : Technical Support Associate
Experience: 0 – 1 Years
Job Location: Pune
Job Responsibilities :
- Active Listening
- Reading Comprehension
- Time Management
- Active Learning
- Critical Thinking
- Knowledge of Operating System
- Should be able to troubleshoot issues on this platform and should be internet savvy
- Good Knowledge of Internet (Modems, Routers, ISPs, Ping, File Types, etc.)
- Both graduates & undergraduates can apply for this position
- Candidates with exceptionally excellent English communication skills (Written & Verbal) only are eligible here.
- Candidates should be carrying the print out of the profile & a pass port size photograph
- Don’t carry CDs, Laptops, Pen Drives, etc.
- Entry Gate will be closed @ 1.00 pm IST sharp
- Candidates from outside Pune need not attend this walk in drive, they may speak to Hrishikesh (020-66525000, ext. 2948, Mon to Fri 2.00 pm to 4.00 pm IST)
Job Responsibilities :
- Confer with customers by email/chat or by phone to provide information about the product, to trouble shoot problems that customer might have.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
- Check to ensure that appropriate actions were made to resolve customers’ issues.
- Resolve complaints by performing activities such as troubleshooting and providing relevant information on time.
Obtain and examine all relevant information to assess severity of the issue and to determine possible causes.
About Company :
KPIT Cummins GBS is a leader in India in rendering Enterprise Software Support Services to World Leaders in Middleware. This calls for providing real Engineering Services to Global Customers, assisting them in resolving technical issues across firmware, middleware and application software.
At KPIT, your career is always on the move. We offer you a dynamic team environment that is fulfilling, both professionally and personally. So you dont just get opportunities to work on diverse platforms and practices spread across multiple geographies, but can also balance your work and family commitments successfully.
Walkin Date : 10 July 2010
Walkin Venue :
KPIT Cummins, Plot No. 35 & 36,
Phase – 1, Rajiv Gandhi Infotech Park,
Hinjewadi, Pune – 57
Entrance Time : 10.00 am to 1.00 pm IST (entry only through Gate No. 4)