Address Mauli Niwas Room no.205,
Narayan Patil Chawl, (PO) Sandoz Baug,
Upper Kolshet, Thane (W) Maharashtra,
India – 400607.
Contact no +91-9322573100
Residence no 022-25890572
Email Id printo_26@yahoo.co.in

Objective:
To pursue a challenging career in the field of IT with the leading corporate world of hi-tech environment with committed & dedicated people, which will help me to explore and grow myself fully and realize my potential, where in my positive attitude, hard work & sincerity can be effectively utilized in conjunction with my practical knowledge for the growth of the organization. To obtain a challenging position in the field of system Engineer, I possess the aptitude to learn new things quickly and the desire to do so.

Experience Summery:
1) 2 years experience in the field of IT.
2) Knowledge in managing and maintaining Microsoft windows based
Server 2003, Desktop, Laptop and Networking environment.
3) Experienced windows Administrator, Active Directory, DHCP and DNS.
4) Experienced MS Exchange 2003 environment.
5) Experienced and worked as a backup administrator and monitoring backup jobs.
6) Configured hub and have knowledge of switches.
7) Assembling and troubleshooting of the on site DELL desktops systems
and DELL and HP laptops.
Remotely installations of the on site client software’s through LANDesk
Remote in the desktops and laptops.
9) Configuration and troubleshooting MS Outlook 2003 and Outlook Web
Access problem.
10) Network printer installations.
11) Knowledge about RAID
12) Providing remotely and online support to the clients.
13) UK Escalations and Follow-ups with the vendors and clients and users.
14) Providing training to new joiners.
15) Movement of the network analog phones.
16) Updating the McAfee antivirus and patches in systems remotely.
17) Ensuring smooth transition of day to day activities and to make sure that to
meet client specified SLA effectively.
18) Preparation and Maintaining on Site Specific Checklists for
Daily/Weekly/Monthly review reports for clients.
19) Experienced the on-site client outsourcing BPO environment.
20) Presently working for Key Consultants ltd authorized franchisee/partners of Wipro Infotech Ltd.

Present Job:

Wipro InfoTech Limited
(From 04 October, 2007 to till date)

Currently working as IT Technical Support Representative / System Admin for Capita Offshore Services (UK based BPO)
Handling windows 2003 domain server, creation of new user profile ID’s in the AD and moving the user to the specified OU and managing the user’s accounts in AD and giving specified rights and permission.
Handling of calls logged by user regarding to technical error and difficulties pertaining to hardware, printers, software, applications, network, data card and wireless issue.
Deploying the OS using LANDesk remote application.
Handling users call remotely using LANDesk application.
Monitoring backup Job and taking normal backups.
Managing and handling windows 2003 domain server, DNS and DHCP.
Generating report from SQL server and restarting the SQL based services & work around the job, if users are encountering any issue in the client based application.
Configuration and troubleshooting MS outlook 2003 problem and outlook internet web access.
Arranging training environment for new joiners in the training systems.
Movement and swapping of network analog phones.
Deployment and configuring the new desktop and laptops for the client as per the checklist provided.
UK Escalations and follow-ups with the UK IT team for resolving the Citrix web applications issues.
Network printer installations and handling and maintaining on site specific checklists for Daily/Weekly/Monthly review reports for clients.
Updating the McAfee antivirus and patches in systems remotely.

Previous Job:

Allied Digital ltd
(From April 2007 to September 2007)

Worked as IT Technical Support Representative – for Raymond Ltd (Factory & Cooperate Office)
Handling windows 2003 domain server, preparation of new user in the AD and moving the user to the specified OU and managing the user’s accounts in AD.
Handling of calls logged by user regarding to technical error and difficulties pertaining to hardware, printers, software, applications, network, Data card and wireless issue.
Deploying the OS through Ghost server.
Handling users call remotely using VNC application.
Managing and handling windows 2003 domain server, DNS and DHCP.
Configuration and troubleshooting MS outlook 2003 problem and outlook web access.
Network Printer Installations and troubleshooting.
Antivirus installation and updation, and all kind of corporate level software’s installations

Fit-Well Engineering co Ltd
(From May 2005 to November 2006)

Worked as Store Keeper/Desktop Support on part-time basis for Fit-Well Engineering co Ltd
Handling hardware and network related calls in the windows XP environments for 20 users.
Installations of new share printers and troubleshooting and maintenance.
Installation of OS Windows XP through the installations disc’s
Installation of Antivirus and updating antivirus from internet.
Arranging the video conferencing for the Directors/Managers.
Maintaining records in the system of all the incoming materials data.
Guiding and giving training programs and awareness on ISO 9000-2001 to workers and staff users.

Supportive Server Knowledge (L1)

Able to install Windows Server 2003.
Able to configure Network Printer.
Have knowledge about Active directory.
Can Create, Modify and Delete user, Group from Active Directory.
Have knowledge about Group and user level policies object.
Knowledge of VERITAS (Symantec) Backup application.
Knowledge about RAID

Education:

B.Com Graduate Mumbai University in 2005 from Dyanasadhana College of Arts Commerce Science and secured 2nd Class.
Higher Secondary School Certificate (H.S.C) in 2002 from St.John the Baptist High School and secured 2nd Class
Secondary School Certificate (S.S.C) in 2000 from St.John the Baptist High and secured 2nd Class

Certification Status:

1. Certification in Hardware and Networking (JCHNP & MNA) and secured distinction
from Jetking Hardware and Networking Institute Thane.
2. Certification in Office Automation from Keerti Institute Thane.
3. Microsoft Certified Systems Engineer (MCSE).

Microsoft Certifications (MCSE):

70-270: Installing, Configuring and Administering Windows XP Professional.
70-284: Implementing and Managing Microsoft Exchange Server 2003.
70-290: Managing and Maintaining a Windows Server 2003.
70-291: Implementing, Managing and Maintaining a Windows Server 2003 Network Infrastructure
70-293: Planning and Maintaining a Windows Server 2003 Network Infrastructure.
70-294: Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory
Infrastructure.
70-297: Designing a Windows Server 2003 Active Directory and Network Infrastructure.

Personal Details:

Date of birth 26th September 1984
Marital Status Single
Interests Listening to music and watching movies.
Languages known English, Hindi, Marathi and Malayalam.
Blood type B-Rh Negative
Nationality Indian

References:

Available on request

Printo.F.Vallachirakarin

Jn-2/74-B, Room No: 08, Mobile : +91 9870670045
Sector-9, Vashi, Navi Mumbai. P B # 400 703. Email : mubu0786@gmail.com

CAREER OBJECTIVES

To secure an I.T. position within a growing organization that will challenge my intellect, utilize my skills and offer advancement & growth opportunities

PROFESSIONAL PROFILE

• Rising systems professional with moderate experience; computer literate in multiple operating systems and software applications. Enthusiastic about learning new technologies, enhancing current technical knowledge, and applying transferable skill sets.
• Self-starter, quickly assimilate newest and latest technologies, skills, concepts, and ideas.
• Creative troubleshooter/problem-solver who works hard and loves a challenge.
• Quick relationship-builder with good interpersonal, communication, and presentation skills.

EDUCATIONAL QUALIFICATIONS

EDUCATION

BOARD/UNIVERSITY

INSTITUTE
YEAR OF PASSING

T.Y.B.COM
Mumbai University
Tilak Education Society, Vashi
2007

H.S.C
Board of Maharashtra
Tilak Education Society, Vashi
2004

S.S.C
Board of Maharashtra
St’Marys High School, Vashi
2002

AWARDS AND CERTIFICATIONS

• Global Certification : Microsoft Certified in System Administration in the year 2008(MCSA) Candidate Id :- 6462278
• Certification on MCSE from Avera Academy, Vashi
• Certification on CCNA (INTRO and ICND) from CMS Institute, Vashi – Mumbai
• Certification on Hardware and Networking from Jetking Infotrain Institute, Sewri – Mumbai.
• Certified on speed typing 35 words! Per minute (90% Accuracy) from a Private Institute.
(Contd…P/2)

… 02…

WORK EXPERIENCE

Computer Technician, Genius InfoTech, Vashi, Navi Mumbai for six months.
• Perform all support & maintenance functions of desktops within 24 hours of trouble report.
• Inspect equipment under AMC at least twice monthly to proactively identify and solve problems at customer office. Maintained and upgraded computer equipment.
• Troubleshoot hardware, software, and operating system installation problems.
• Maintain accurate inventory and repair records.
• Coordinate repairs with repair vendors.

CURRENTLY WORKING

Field/Residence Engineer, Libra System, Chembur Naka.
• Worked as a Field Engineer for 1 month
• Working as a residence engineer of Libra System in Somaya & Kalappa Consultants PVT.LTD. in C.S.T Fort, Mumbai.
• Acting as a I.T Assistant Manager of Somaya & Kalappa Consultants PVT.LTD.
• Maintaining and troubleshooting hardware, networking, software, operating system and office LAN of three offices held by the Somaya & Kalappa Architect Consultants PVT.LTD.
• Sharing, Maintaining and troubleshooting Internet using Internet Connection Sharing (ICS)
• Configuring wireless Routers.
• Configuring and Maintaining accounts in mailing stream like Outlook Express and Microsoft Outlook.
• Installing, Maintaining and Troubleshooting Standalone and Network printers.

SYSTEM EXPERIENCE AND PROFICIENCY

Operating Systems Applications Hardware
• Windows XP Professional
• Windows 2000 Professional
• Windows 2003 Server
• Windows 98 • MS Office
• Photo Shop
• Tally ver6.3
• Fire fox • Outlook Express
• Norton Antivirus
• Internet Explorer
• Nero Express • Assembling Desktops
• Installing Add-ons
• Troubleshooting
• Networking

ACTIVITIES

• Sports : Cricket, Football, Gym.
• Hobbies : Listening music, Driving bike, Making Friends, Spreading Knowledge.

(Contd…P/3)

… 03…

PERSONAL DETAILS

• Date of birth : 25th October, 1985
• Age : 22 Yrs.
• Marital Status : Single.
• Nationality : Indian.
• Passport no. : B1061212
• Linguistic Ability : English, Hindi, Marathi, Tamil.
• Strengths : Hard working & Sincere, Listen to others Good opinions.

I hereby declare that all the statements made above are true and complete to the best of my knowledge and belief and nothing has been concealed / distorted.

Mubarak Mohideen

CHIRAG paNCHAL
C/O IIHT, Second Floor, Rachit Appt.,
Sec.-4, Main Road, Udaipur (Raj.) 313002
Mobile: 9983016600 (0294-2462006)
E-mail: maa_tripura@yahoo.com
_______________________________________________________________
Career Objectives
To reach the pinnacle of success with strong determination optimistic, hard working and professional attitude. To gain Practical experience & an insight into the working of a professionally managed Organization, this allows me to get my aim
Educational qualification
B.A.2nd. year from M.L.S.U., Udaipur in 2008
Sr. Secondary from R.B.S.E., Ajmer in 2007
Secondary from R.B.S.E., Ajmer in 2005
Professional qualification
Computer Hardware Engineer A+ (CompTIA Certified Hardware Engineer Training)
Computer Networking Engineer N+ (compTIA Certified Network Engineer Training)
Microsoft Server 2003 Network and System Administration (Microsoft Certified System Engineer Training)
Cisco Routing & Switching Administration (Cisco Certified Network Associate Training)
RHCE on RHEL 5.0 (Red Hat Certified Engineer Training) {Running}
Technical Skills
Planning for a server and its environment- design and establishing network of domain base and work group.
Assembling and Dissembling of computer Hardware.
Troubleshooting of Hardware & Networking.
Installation of Network operating system Windows 2000, Windows 2003 and Client operating system such Windows 98, Windows 2000 Professional, Windows XP (Home and Professional Edition) Window and Linux.
Computer Networking Peer to Peer / Server Client Module.
Configure static, Default & Dynamic router (Rip, Ripv2, Ospf, IGRP,EIGRP)
Configure L2 switches, VLAN configure.
Configuration of DNS, DHCP, DDNS, IIS, IP SEC, ADS, Exchange Server 2003 and VPN Server & their troubleshooting.
Backup of DNS, Exchange server 2003, ADS.
Project
Internet Connection Sharing Using VPN Server.
DHCP and DHCP Relay Agent.
Wireless Networking Adhoc Technology
Strength
Hard working, Confidence, Honesty, Leadership
Hobbies
Playing cricket, Net surfing

Personal Detail
Date of Birth : 16/07/1990
Father’s Name : Mr. NanaLalji Panchal
Permanent Address: S/o NanaLalji Panchal, Vill- Semaliya Pandya
Teh-Sagwara, Dist- Dungerpur (Raj.) 314031
Mob. 9983016600

Declaration:
I have by declared this information finish given by me that is to best of my knowledge and beliefs.

Date:

Place:

I WANT TO BE A JOB SIR.

EXPERIENCE:-ONLY SEVEN MONTH EXPERIENCE IN APC (G. NAGAR ASSOCIATE) IN UDAIPUR.