Objective: To obtain a challenging and responsible position with an opportunity for advancement where my skills and work experience will have valuable application to give the best out of my abilities.

Work Experience:

1. ICICI Bank Ltd.
Operations Executive 2 (Jan ‘2007 to till date)

Handling Banking and Customer service requirements of ICICI Bank Retail Asset Products. (i.e.,Home Loans, Two Wheeler, Personal Loans, Commercial Vehicle Loans, Farm Equipment Loans)

Summary Of Skill

• Specialist in Bank reconciliation & Retail Asset Banking
• Customer in Interaction, Co- ordination & Customer Service Skills
• Highly organized term player with ability to work well under pressure meeting
Tight deadlines
• Innovative and effective Problem-solver

Banking:

• Timely banking of cheques and updation of bounce cheques in the customer’s
accounts
• Providing clearance for cheques banked and preparation of Bank reconciliation
statements.
• Mapping of all cheques and cash deposition with the statement of account and follow up with the bank officials for non-receipt of timely credits so as ensure minimal float.
• Monitoring of movement of funds in the Bank accounts.
• Delinquency analysis on a monthly basis for individual customer appearing
delinquent as per the system generated report and management of post-dated
cheques.
• Entering the cash deposits of spokes locations in to the finnone software with in TAT time

Customer Service:

• Catering to all post disbursal customer queries pertaining to Retail Asset Products
viz.,
• Maintenance and monitoring of MIS and TAT related to Customer service issues
as required by the Service Quality team.
• Online monitoring of Service requests captured on the FCRM software package.
Education Profile:

• MBA (Finance) (2003-05) from New Science P.G College ,
Kakatiya University, Warangal

• BSC comp science (2000-03) from Thushara Degree & P.G College ,
Kakatiya University, Warangal

• INTERMEDIATE (1998-2000) MPC from S.R Junior College, Warangal

• S.S.C (1997-98) from Vidhyanikethan High School, Warangal

TECHNICAL SKILLS:

Operating Systems : DOS, Windows
Application Software : MS Office
DBMS : Dbase
Languages uuuuu
: C, Cobal, pascal.
Testing : Win Runner

PERSONAL PROFILE:

Date of Birth : 15th Aug 1983
Father name : Ram Reddy
Gender : Female
Languages Known : English, Hindi, and Telugu
Marital Status : Single
Hobbies : Playing chess and doing Meditation
Nationality : Indian
Passport No : G4984121

Yours faithfully,

(Deepika.J)

To be associated with a progressive organization that gives me the scope to deploy my knowledge and skills acquired through my education and work towards the growth of both organization and self.

Educational Qualification:

• MBA in Finance and Marketing from Thirumalai Engg. College, Kancheepuram in 2008 with 70%.
• B.Com from NPS Govt. Degree College, Chittoor, in 2006 with 60%.

Technical skills:-
• Operating System : Ms-Office,
• Data Base : Oracle,
• Web Technology : Html
• Accounting Package : Tally 8.1

Project # 1

• Title : Working Capital Management
• Company : Films Industry Limited
• Description:
Handled pay role management of employees and Accounts of the Organization.
• Duration : 90days
• Place : Chennai

Project # 2

• Title : Performance appraisal system
• Company : Medha auto machine tools in India
• Description:
Maintaining the working status of the employee
and submitted the brief report of every individual in the organization.

• Duration : 30days
• Place : Bangalore

Co curricular Activities:

• Organized college day functions.
• Participated in dance at school level
• Presented Seminars on various topics.

Achievement:

• Won prizes in Elocutions, singing at school level.
• Passed Higher & Lower in typing (English & Hindi)
• Achieved B & C certificates in N C C.

Strengths:

• Hard working
• Zeal to learn new things
• Positive attitude
• Friendly and Co Operative
• Flexible to any environment.

Personal Profile:

Name : A.SASIKALA
Father Name : A.Sreeramulu
Date of Birth : 12-09-1985
Gender : Female
Nationality : Indian
Languages known : Telugu, Tamil, English & Hindi
Hobbies : listening to music
Permanent Address : A. Sasikala
D/o A. Sreeramulu
D-no:-3-34/2, Greamspet,
Chittoor (Dt), A.P
Declaration:

I here by declare that the information furnished above is correct to the best of my knowledge.

DATE:
PLACE: (A.Sasikala)