Freshers Jobs India

Mphasis Mumbai- Fresher Process Trainer Job Opening

May 2nd, 2011 Posted by VFreshers

Job Opportunities for Process Trainers in Call Center at Mumbai Mphasis – 2 May 2011

Job Position : Process Trainer

Number of Post : 4

Name of the Organization : MPhasis Limited. an HP company

Experience: 1 – 4 Years

Job Location: Mumbai

Required :

  • Minimum 10 months or 10 batches as a Process Trainer (technical)
  • Excellent written and verbal English communication skills.
  • Trained a batch size of minimum 10 people
  • Client orientation
  • Analytical Skils
  • Graduates in any discipline

Job Responsibilities :

  • Class room training
  • Module creation/ content development
  • People Management
  • Report generation and timely circulation
  • Call audits to understand the communication errors
  • Monthly training and operations review
  • Training Batch Communication Analysis
  • Floor Analysis/ test (if required)
  • Communication Refresher plan (if required)
  • Floor coaching (if required)

Details of the Company :
MphasiS is an HP company that drives talent in creating a global footprint. Talent, passion and the will to excel is the winning combination we seek in delivering world-standard services through technology know-how, domain and process expertise.

MphasiS and HP come together as one big company to provide integrated solutions involving Infrastructure Technology, Applications & Business Process Outsourcing capabilities. From Manufacturing, Financial services, Healthcare, Communications, Energy, Transportation, Consumer and Retail industries to Governments around the world, our client list features global players. We have over 130,000 employees spread over 64 offices across the globe helping clients increase their competitiveness

We work on a wide range of technologies that include Dot Net, Mainframes, AS/400, Java / J2EE, Testing, Oracle D2K / PLSQL, Pro*C / C, C++ / Unix, BA, ERP / SAP / PEOPLESOFT, DBA, Datawarehousing / COGNOS, BUSINESS OBJECTS / DATASTAGE / MICROSTRATEGY, Web Methods, EAI / Seebeyond / Siebel / Tibco, Open Systems, etc.

Apply : Email ur cv to richa.a@mphasis.com

Email Subject : Profile from vfreshers.com

Website: http://mphasis.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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