Mumbai Customer Service Fresher Jobs- 3 Global ServicesAugust 2nd, 2011 Posted by VFreshers
Job Position : Customer Support / Technical Support Advisor
Number of Posts : 100
Name of the Organization : 3 Global Services
Experience: 0 – 4 Years
Job Location:Mumbai , Maharashtra
Job Duties :
- Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
- Up selling inhouse products & services
- Trouble shooting.
- Solving technical Queries
- 1st & 2nd bucket collections i.e reminder calls and recovery
- In a technical process, handle queries with troubleshooting internet / ISP / broadband related issues.
Job Details :
- Inbound / Outbound processes
- Rotational work offs: 2 Work offs in a week. Could be any days of the week.
- Excellent Communication skills
- Basic computer application skills & Selling / Convincing Skills
- Should have good negotiation and convincing skills
Details of the Organization :
3 is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. 3 is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
Address of the Organization :
3 Global Services Pvt Ltd
Spectrum Twoers, Gr Floor, Mind Space, Malad-W,
Apply : Email ur cv to firstname.lastname@example.org
Email Subject : Profile from vfreshers.com