Freshers Jobs India

Mumbai Customer Service Fresher Jobs- 3 Global Services

August 2nd, 2011 Posted by VFreshers

Job Position : Customer Support / Technical Support Advisor

Number of Posts : 100

Name of the Organization : 3 Global Services

Experience: 0 – 4 Years

Job Location:Mumbai , Maharashtra

Job Duties :

  1. Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
  2. Up selling inhouse products & services
  3. Trouble shooting.
  4. Solving technical Queries
  5. 1st & 2nd bucket collections i.e reminder calls and recovery
  6. In a technical process, handle queries with troubleshooting internet / ISP / broadband related issues.

Job Details :

  1. Inbound / Outbound processes
  2. Rotational work offs: 2 Work offs in a week. Could be any days of the week.

Required :

  1. Excellent Communication skills
  2. Basic computer application skills & Selling / Convincing Skills
  3. Should have good negotiation and convincing skills

Details of the Organization :
3 is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. 3 is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.


Address of the Organization :
3 Global Services Pvt Ltd
Spectrum Twoers, Gr Floor, Mind Space, Malad-W,
MUMBAI,Maharashtra,India 400064

Apply : Email ur cv to alysha.dcruz@3globalservices.com

Email Subject : Profile from vfreshers.com

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