Freshers Jobs India

Mumbai Freshers CSA Job Openings in WNS

October 26th, 2011 Posted by VFreshers

Job Position : Customer Care Specialists

Experience : 0 – 5 Years

Salary : INR 50K to 2 Lakh

Job Location : Mumbai

Job Duties :

  • Answer inbound calls
  • Document the calls to ensure all information is captured
  • Ensure one time call resolution
  • Maintain accuracy of information given and documented
  • Adhere to standard operating procedures required by the process
  • Attend briefings, trainings/refresher sessions and meetings as required
  • Should be able to work in rotational night shifts

Required :

  1. Excellent Communication skills(written & spoken)
  2. Willing to work in shifts
  3. Logical reasoning and analytical skills
  4. Ability to work with speed and accuracy
  5. Prioritizing and organizing skills
  6. Team working

Details of the Company :
WNS Global Services manages and operates critical business processes for leading global companies. We have a proven track record of creating value for our clients and using our domain expertise in industries such as travel, insurance, financial services, healthcare services, professional services, retail/manufacturing and logistics. Our experienced and diverse leadership team is complemented by over 17,000 professionals working on a world class 8850 workstation infrastructure. We are passionate about building a market leading company highly valued by our customers, associates, business partners, investors and communities.
Business units

Website http://www.wnsgs.com

For details click : http://jobsearch.naukri.com/job-listings-Customer-Care-Specialists-40112929-WNS-Global-Services-Pvt-ltd-Mumbai-0-to-5-years-161210001450?xz=1_0_3&xo=&xp=42&xid=131944688341035100&qp=&id=&f=-161210001450

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