Mumbai Freshers Customer Support Openings- 3 Global ServicesMarch 8th, 2011 Posted by VFreshers
3 Global Services Mumbai 2011 CSE / CSA Job Positions – 8 March 2011
Job Position : Customer Support Executive
Name of the Organization : 3 Global Services Pvt Ltd
Experience: 0 – 4 Years
Job Location: Mumbai, Mumbai Suburbs
Salary : Rupees 2,00,000 – 3,50,000
Job responsibilities :
- Handle customer queries wrt billing,tariff plans,change of plans ,installments and payments.
- Upselling 3 products & services
- Trouble shooting.
- Solving technical Queries
- 1st & 2nd bucket collections i.e reminder calls and recovery
- Inbound Outbound processes
Job Details :
- Rotating work offs: 2 Work offs in a week.Could be any days of the week
- Willingness to work in a challenging environment
- Excellent Communication skills
- Basic computer application skills & Selling / Convincing Skills
- Should have good negotiation and convincing skills
About Company :
3 is the fastest growing international 3rd Generation telecom & multimedia brand owned by the Hutchison Whampoa Group. 3 is currently present in ten countries the UK, Ireland, Italy, Israel, Australia, Austria, Denmark, Norway, Sweden and Hong Kong.
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Apply : Email ur cv to firstname.lastname@example.org