Freshers Jobs India

Naukri.com Mumbai-Freshers Client Relations Jobs 2010

November 16th, 2010 Posted by VFreshers

Job Position : Client Relations Executive Jeevansathi Center (Vashi)

Experience : 0 – 2 years

Job Location : Mumbai

Job Responsibilities :

  • Selling & Customer Registration
  • Receiving the walk in customers cordially, understand them, making them comfortable and striking a conversation with them with respect to the matrimonial product/service
  • Understanding their requirements/needs & expectations from the JS offline service.
  • Detailing the JS offline product/service
  • Handle objections & queries raised by the potential customers.
  • Register the walk in customers
  • Receive subscription payments, and account/bank it.
  • Once the customer has registered the bride/groom the real job of match making starts wherein the executive has a major role to play in hand holding and serving the customers to find a right match based on their preferred partner profile;
  • Understanding the customer needs
  • Filter & search the JS database for matches based on customer requirements and preferred partner criterion
  • Send emails & alerts to the matched profiles
  • Follow up and keep a track of the profiles who revert with an interest and who are a part of the short listed profile pool.
    Communicate the results to the customer as promised which will be dependent on specific community’s database (for ex. 10 profiles every 15 days).
  • Understanding the requirements of the customers and helping then in finding a right match.
  • Printing profiles to be sent to the customers
  • Calling the customer to update about the interested profiles
  • Managing collections & generating relevant MIS reports.
  • Recording and providing customer feedback to the product development team.
  • Planning & handling promotions and events at the local level.

Required :

  • Strong vernacular communication skills
  • Familiarity with web technology and comfortable with the Internet
  • Mature, Polite and good customer handling skills

Apply : Email ur cv to sanjay.bajaj@jeevansathi.com

Email Subject : Profiles from vfreshers.com

Website http://www.naukri.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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