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Noida Jobs For Network Engineer- Corbus

April 7th, 2011 Posted by VFreshers


Corbus Noida H/W Networking Fresher Job Openings – 7 April 2011

Job Position : Technical Support Engineer – Level 1

No of Openings : 2

Job Responsibilities :

  • Receive incoming help requests from end users via incoming calls, and/or e-mails regarding PC and/or software/hardware problems in a courteous manner
  • Record, track and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
  • Active directory User Management
  • Printer Support
  • Support MS-Office & other applications software
  • Email Support ( Microsoft Exchange)
  • Cell Phone Support / iPhone / Blackberry (email settings)
  • Recognize and escalate difficult technical / business issues to Level 2 support
  • Create Knowledge Base Articles / Technical Notes
  • Provide Dashboard for stats concerning helpdesk calls
  • Log calls with vendors in case of breakdown or failures after assessing reported incidents or requests
  • Coordinate with vendors for getting the issues resolved using the escalation matrix provided by vendor

Required :

  • Excellent customer support skills 1+ years of high-level technical support in Windows environment
  • 1+ year technical experience with computer software, including the installation and configuration of Windows programs
  • Good technical skills in Windows 2003, Windows 2008 and Active Directory
  • Good technical knowledge of MS Exchange (2003 and 2007)
  • Good technical skills in MS-Office and Outlook
  • Ability to communicate effectively
  • Highly self-motivated and independent
  • Excellent troubleshooting skills
  • Extensive experience in examining, investigating and solving dynamic problems with ability to think “out-of-the-box” and develop creative solutions
  • Well-organized with the ability to multi-task and work with minimal supervision

Experience : 1 – 2 Years

Qualification : B.Tech/B.E. – Computers,BCA – Computers

Job Location : Noida

About Company :
Established in 1994, Corbus continues to build and expand expertise in key industry verticals, leveraging the experience gained over the years in the outsourcing business and strategic alliances. Corbus provides adaptable and flexible global collaboration models to suit Fortune 100 companies in Aviation, Consumer Package Goods (CPG), Retail, Oil & Gas, Manufacturing, Media, Healthcare and Publishing sectors.

Corbus creates technology-empowered solutions by combining industry leading processes and technologies that deliver business value to global clients through year-on-year savings. We are known for our ability to work in true partnership with clients to innovate and bring cost reduction along with enhanced product quality. Corbus has a unique practice led global execution model that enables it to be an end-to-end solution provider to the customer needs.

Corbus’ solution offering includes Information Technology and Supply Chain Management services. On the IT front our portfolio consists of E-Commerce, Business Intelligence, Content Management, Third Party Testing and Custom Solutions. And, in SCM, we specialize in Source-to-Pay (S2P), Procure-to-Pay (P2P), Spend Management and MRO.

Address :
Corbus India Pvt Ltd
SDF # C – 5 Software Technology Park NEPZ NSEZ
NOIDA,Uttar Pradesh,India 201008

Apply : Email ur cv to JobsIT@corbus.com

Website : http://www.corbus.com

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