Noida R Systems- BE / B.Tech Freshers Software Support JobsMay 29th, 2011 Posted by VFreshers
R Systems is hiring B.Tech / M.Tech / MCA freshers having experience in voice based Technical Support & who have knowledge of troubleshooting as Software Support Engineers in UP at Noida – 29 May 2011
Job Position : Software Support Engineers (Pilot batch)
Number of Posts : 10
Experience : 1 – 3 Years
Qualification : B.Tech/B.E., M.Tech ,MCA
Job Duties :
- Provide Desktop / Anti Virus related troubleshooting services to the clients in US by taking the calls & responding via emails.
- Resolve customer queries within the assigned TAT.
- Adhere to the desired CSAT scores.
- B.Tech, B.E, MCA or any equivalent qualification
- 1-3 years experience in voice based Technical Support in an International BPO.
- Open for shifts.
- Good knowledge of troubleshooting Antivirus / Desktop related problems.
- Excellent communication, Interpersonal and presentation skills.
Job Location : Noida , UP
Address of the Organization :
R Systems International Ltd.
C – 40
Uttar Pradesh,India 201307
Apply : Email ur cv to email@example.com,Sanjay.firstname.lastname@example.org
Email Subject : Profile from vfreshers.com
Details of the Organization :
R Systems, a CMMI Level5 and PCMM Level5 company, is a global Information Technology and Business Process Outsourcing (BPO) company with an unwavering focus on customer needs. It helps companies bring products and services to market quicker by using its proprietary pSuite execution framework.
R Systems rapidly growing list of customers include a variety of Fortune 1000, Government and mid-sized organizations across a wide range of industry verticals including Banking and Finance, Government, HealthCare, High Technology and Independent Software Vendors. R Systems maintains five large Centers for Software Excellence, one center in El Dorado Hills, CA, one center in Singapore and the other three in India (Pune, Chennai and Noida). R Systems also has a significant presence in the ASEAN area with its local headquarters in Singapore and seven regional offices.
Website : http://www.rsystems.com