Non Voice BPO Job Openings Bangalore-CollaberaJune 13th, 2010 Posted by VFreshers
Job Position : Associates Sr Associates Non Voice
No of posts : 20
Experience : 1 – 3 Years
Work Location : Bengaluru/Bangalore
Job Responsibilities :
- Provisioning of System access – (Active directory)
- Creation, modification and deletion processing of user access requests for applications Managed by the client.
- Interface with team member for request resolution, root cause analysis, Train resources, Suggest process improvements, Documentation.
- Experience in technical support helpdesk/ Access management environment
- US/ Europe client exposure
- Experience on any CRM Tool/ticketing tool
- Exposure to ITIL Process/Incident Management
- Good Analytical Skills
- Good verbal and Written Communication
- Valid passport is a must for one of the resource.
17th H Main,Koramangala 6
About Company :
Collabera is a global IT services company that provides business-centric, end-to-end Information Technology solutions. With over 4000 dedicated professionals we serve global 2000 clients in the Technology, Communications & Media, Financial Services, Manufacturing and Retail industries.
One of the key value drivers for Collabera clients is our Collaborative Engagement Model enabled by a global footprint of 22 locations and 7 development centers. Our engagement model leverages a multi tier service delivery model with proven engagement methodologies, SEI CMMI Level 5 processes and global resourcing to accelerate client return on investment.
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