VFRESHERS

Job Title : Technical Support Analyst

Experience : 1 – 2 Years

Job Location : Delhi, Delhi/NCR

Job Description :

• Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
• To maintain a high degree of customer service for all support queries and adhere to all service management principles.
• To take ownership of user problems and be proactive when dealing with user issues.
• To log all calls on the call logging system.

Desired :

• Person needs to be Open to work in 24X7 Environment.
• Should be willing to learn under pressure situations Team Player, high in confidence Excellent Communication Skills

Website : http://www.patni.com

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