Freshers Jobs India

Pune Freshers Tech Support Jobs- 3DPLM

May 2nd, 2011 Posted by VFreshers

Job Position : Technical Support in PLM domain

Experience : 0 – 3 Years

Qualification : B.Tech/B.E. – Automobile, Mechanical, Production/Industrial

Job Location : Pune

Job Responsibilities :

  • Assist customers to troubleshoot and resolve issues involving Dassault Systemes suite of PLM Products.
  • Reproduce customer issue in-house, this may require recreating the customer environment in-house.
  • Determine source of customer problem (product based, installation and administration issue) and suggest bypass methodologies if available.
  • Submit and track issue with Development Team
  • Validate Solutions provided by development team
  • Coordinate communications between yourself, development team, and the customer
  • Organize calls with customer to converge upon a resolutions
  • Coordinate efforts with R&D and other DS teams to meet customer’s targets
  • Manage defect communications between Dassault Systemes Support & the customer

Required :

  • Bachelor’s Degree in Mechanical/Production/Automobile engineering
  • 1 to 3 years experience CAD domain. PLM knowledge added advantage.
  • Good English communications skills, both written and verbal required.
  • Must be able to help customers and Development Team analyze and diagnose complex system problems via telephone or e-mail and make sound judgments based on deciding priorities.
  • Manage multiple issues simultaneously in a provided timeline
  • Strong negotiation skills
  • Strong analytical skills
  • General Database knowledge & experience (DB2 or Oracle required; MYSQL) is a added advantage
  • Basic OS knowledge (Windows, AIX, Linux required; Solaris is a plus) is a added advantage
  • Knowledge/Experience with any CAD package. Preferably CATIA V5
  • Knowledge/Experience with ENOVIA or other PLM products is a added advantage like matrixone, windchill, teamcentre.
  • Basic Knowledge/Experience of Databases and OS is added advantage

Apply : Email ur cv to rajesh_poojary@3dplmsoftware.com

Email Subject : Profiles from vfreshers.com

Details of the Company :
3DPLM Software Solutions Limited (3DPLM) is a 70:30 joint venture between Geometric Ltd., a specialist in Product Lifecycle Management (PLM) software development and Dassault Systemes (Nasdaq : DASTY; Euronext Paris : #13065, DSY.PA), the world??? leading provider of CAD tools and PLM solutions.

3DPLM Pune needs Mechanical/Production/Automobile engineering Freshers as Technical Support Engineers – 2 May 2011

Established in 2002, at 3DPLM, we work on product development, industrialization, maintenance, documentation, and market support for cutting-edge and innovative products like CATIA, ENOVIA, DELMIA, SIMULIA, 3DVIA, SolidWorks and ACIS.

Website : http://www.3dplmsoftware.com

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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