Pune Voice and Accent Trainer Opening-VenturaJune 14th, 2010 Posted by VFreshers
Job Position : Voice and Accent Trainer
No of Opening : 1
Name of the Organization : Ventura
Experience: 1 – 6 Years
Work Location: Pune
- Should have experience in imparting Training for Voice and Accent.
- Excellent spoken and written Communication Skills
- Has to have a good understanding of Indianisms, functional Grammar and MTI
- Should be acquainted with the communication nuances of the local audience
Job Responsibilities :
- Conduct class room training on Voice and accent neutralization, soft skills and culture sensitization.
- Train associates in call handling skills and techniques
- Develop training modules and various need based training programs
- Conduct refresher and retraining programs
- Conduct pre hiring assessments
- Monitor call on the floor and coach the associates
- Calibrate on Talent hiring and Voice coaching process
About Company :
Ventura is the UK’s largest customer management outsourcer.
We provide contact centre solutions to large organisations. Ventura will deliver the service your customers’ demand, while providing cost, efficiency and flexibility benefits to your organisation.
Services provided by us include – Customer Service, Sales through service, Telemarketing, Back office Processing, Payment Processing, Debt Collection etc .
Apply : Email ur cv to firstname.lastname@example.org
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