VFRESHERS

Wipro BPO Solutions Pune Walkin interview

Company Name : Wipro BPO Solutions Ltd

About Company :
We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, we are a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for global corporations.

Experience: 0 – 2 Years

Job Location: Pune

Job Description :

• Responsible for customer service turnaround within set time frames.
• Minimize customer dissonance, optimize charge out and cost per transaction.
• Monitor customer satisfaction levels and participate in developing improvement plans.
• Maintain customer and vendor databases.
• Implementation of new negotiated facilities services and programs.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of operations.
• Communicate with operations staff on client issues, policy change etc.

Desired :

• Age: 18 to 45 years
• Undergraduates / Graduates

Note : MCA/PGDCA/MBA NEED NOT APPLY

Walkin Time : Between 11AM and 6PM

Walkin Venue :
Wipro BPO
Plot No. 2
Phase 1
Rajiv Gandhi Infotech Park
Next to Infosys BPO
Hinjewadi
Pune-411057

Note : Documents to be carried for the interview:

• 2 passport size photographs in color
• 2 printed copies of your resume
• 1 photo identity proof (original + photocopy)

Company Name: Wipro BPO Solutions Ltd

Address:
Wipro BPO Solutions Ltd
FC Annex, 1215, Shivaji nagar.
Lane Opp Fergusson College Main Gate.
Next to Tata Capital. FC Road
PUNE,Maharashtra,India 411005

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