RT engages as a partner to Fortune 500 companies in IT, Telecom and CE space and manages end-to-end technical support, customer care, warranty services, Helpdesk and managed services, repair and refurbishment, project roll - outs etc. which meet strenuous service levels committed by the clients to their customers. RT’s single window solutions to all the needs for warranty support ensures that clients can focus on their core competence and increase customer satisfaction.

Designation : Trainer- Soft Sills (MBA-Fresher) 

Experience : 0 - 2 Years  

Job Description : Ensure that training is delivered effectively in the stipulated timelines.
Evaluate trainee’s effectiveness and take corrective actions.
Evaluate effectiveness of T& D interventions.
Improve calibration of respective call centre agents and engineers
Provide crisp and specific feedback to front line hiring team on quality of new hires.
Provide quality floor support, feedback, refresher and corrective training.
Develop & implement a training calendar based on robust TNA.
Groom and develop training talent in-house 

Desired : Communication, analytical, interpersonal and team management skills are a must
MBA or qualification in Training or Psychology or related fields
MBA Freshers can also apply

Location : Delhi/NCR 
 
Contact Ashutosh Tanwar

B-95, Okhla Industrial Area
Phase-II
New Delhi - Delhi ,INDIA 110020 

Telephone 9999248502

Email : recruit.ec(AT)rteservices.com

Website http://www.rteservices.com
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