VFRESHERS

CRM Siebel Support Freshers Job Openings in India at IBM Bangalore

Job Title: CRM Siebel Support Specialist – ITD – GD

About IBM India: IBM has been present in India since 1992 and has established itself as one of the leaders in the Indian Information Technology (IT) Industry. IBM India has seen double-digit growth over the last five years, spurred by the stabilization of the Indian economic environment and also by IBM’s own efforts to grow and transform its business in the country. IBM India has over 38,500 employees as of January 1, 2006 and is India’s largest MNC employer. Global Services Delivery center (GSDC) IBM Global Services India’s Global Service Delivery Center (GSDC) is a big leap forward in the execution of IBM’s stated strategy: to offer On-Demand Services competitively to our clients on a global basis.

On-Demand Services require a strong understanding of the clients’ business priorities dynamically and hence, the need to provide IT Infrastructure Management Services which help the clients meet their business priorities. The GSDC in India is geared to provide these IT Infrastructure Management Services, leveraging the proven processes and tools that IBM uses world over and combining it with the resource and quality advantage that India has to offer to deliver high quality and cost effective IT solutions

• Skills:
• CRM Siebel and related applications support (min. 1 year experience)
• Network connectivity troubleshooting
• Remote support and voice support- Technical skills
• Network connectivity troubleshooting
• Technical support experience
• Siebel and related business applications support experience
• Knowledge of Siebel and CRM business concepts
• Understanding of Sales concepts and methods
• Knowledge of Win 2000/XP: Troubleshooting and configuration
• Minimum 15 years of education required
• Minimum 0 to 2 years of experience required
• Internet Explorer and other browsers
• Basic hardware concepts

Education: Bachelor’s Degree

English: Fluent

Experience: 0 – 5 Years

Location: Bengaluru/Bangalore

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