VFRESHERS

Job Position : Tech Support Analyst

About Company :
Symantec is the world leader in providing solutions to help individuals and enterprises assure the security, availability, and integrity of their information. Headquartered in Cupertino, Calif., Symantec has operations in more than 40 countries.

Symantec employs over 17,500 employees worldwide.

Experience : 1 – 6 Years

Work Place : Pune

Job Responsibilities :

• Working as part of a team.
• Dealing with customer issues over the telephone on a daily basis using a call tracking system.
• Providing customer feedback on their issues as they are progressed.
• Ensuring customer satisfaction by providing a professional service and swift resolution to all customer issues.
• Recreating problems in house and providing evidence where bug fixes are required.

Required :
Experience of working in 24*7 operations on Voice Support

Skills :

• Microsoft Windows 2000/2003/2008 / Networking
• Active Directory
• Unix / Linux
• Oracle / Solaris

Address :
Symantec Pune
Symantec Baner Road
PUNE,Maharashtra,India 411045

Website : http://www.symantec.com

Apply : If you have registered your CV with Naukri.com CLICK HERE to apply

OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above