TATA Business Support Services Ltd Hyderabad – Customer Care Job Openings For Graduate FreshersMarch 11th, 2013 Posted by Shane
Job Position: Customer Care Executive
Name of the Company: TATA Business Support Services Ltd
Job Location: Hyderabad
Experience: 0 to 1 yrs
- To answer queries/ resolve problems of customers through Inbound calls
- Broad Responsibilities/ Major Deliverables:
- Attend inbound calls of customers and handling customer request or enquiries.
- Should have minimum typing speed of 20 wpm.
- Ability to work under pressure
- Clear & logical Thinker
- Customer Service, Sales, Process orientation, Systems thinking
- Good communication in English,. Excellent Customer Service skills, ability to work under high pressure environment, Moderate computer skills, PC & Internet, Knowledge of Microsoft Windows, Professional Phone Manner, Excellent communication (neutral accent) & documentation skills, Commitment to project success, Customer focus.
Details of the Company:
Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater to multiple industry verticals and provide multi channel service delivery including voice support in 10 different languages out of our world-class centers at Pune, Hyderabad and Mohali in India & USA centres at Florida and Ohio.
Contact Number: 91-40-66951111
Apply: Email your cv to email@example.com,firstname.lastname@example.org
Contact Person: Satya Sai Krishna