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Technical Support Analyst Jobs in India -  Technical Support Analyst Job vacancies in Patni Mumbai

Experience: 0 – 1 Years

Job Location: Navi Mumbai

Education: B.Sc – Computers,B.Tech/B.E. – Computers,BCA – Computers
M.Sc – Any Specialization, Computers,MCA

Job Description :
Production support environment.
Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
To maintain a high degree of customer service for all support queries and adhere to all service management principles.
To take ownership of user problems and be proactive when dealing with user issues.
To log all calls on the call logging system.

Desired :
Person needs to be Open to work in 24X7 Environment.
Positive attitude and thirst to learn new technologies everyday
Team Player, high in confidence
Excellent Communication Skills
Should have client centric attitude and an eye for quality.

Company Name: Patni Computer Systems Ltd

Website: http://www.patni.com

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