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Technical Support Associate Job Openings – Aditya Birla Minacs Bangalore

Job Title : Technical Support Associate

Company Name : Aditya Birla Minacs

Experience: 0 – 2   yrs.

Job Location: Bengaluru/ Bangalore

Desired :

• The agent should be able to understand the customer issues by applying his/her technical expertise.
• This is consumer support and the main criterion for arriving at a solution is to be able to isolate the issue/component by using effective probing and trouble shooting techniques.
• This would require a high level of technical expertise and the agent has to quickly understand the behaviour of Windows, Linux and various other Operating systems.
• The Agent should have very good communication and convincing skills to be able to explain issues and also be able to position themselves correctly

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