Freshers Jobs India

Technical Support Freshers Job in Noida NCR – Granada Services Pvt Ltd

December 14th, 2012 Posted by Shane

Job Position: Technical Support Executive

Number of Posts: 50

Name of the Company: Granada Services Pvt Ltd

Job Location: Noida

Experience: 0 – 5 Years

Salary: INR 1,75,000 – 2,50,000 P.A

Job Duties:

  1. To provide timely and effective resolutions to customer’s queries through chat and E-mail.
  2. To achieve the productivity target
  3. Ability to handle multiple chats effectively with a good typing speed.
  4. Provide customer service with the human interface, identify and understand customer needs
  5. Ability to provide effective and achieve 100% customer satisfaction

Skills Required:

  • Candidate should be ready to work in 24X7 environment
  • Candidate should be comfortable with 10 hours shift in a day
  • Flexible for a movement between chat and email support
  • Ready to provide customer service to gaming customers
  • Should have some knowledge of games
  • Should be excellent in written English
  • Should be good in comprehension
  • Should be interactive and focused on rapport building
  • Should have a positive attitude and can-do approach
  • Should value integrity
  • Should be ready to abide by Organization Policies
  • Ready to work on various projects as per client requirement
  • Should have solution oriented approach
  • Should have some knowledge of social networking sites
  • Typing speed should be above 25 wpm

Qualification: 12th

Details of the Company:
iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing – Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it’s global customers through calls, e-mails, chat etc.

Contact Number: 8800134341,8010669923,991024009

Apply: Email your cv to rupal.talwar@ienergizer.com

Contact Person: Munmun, Anisha, Bhavika

Are you a 2014 / 2015 Fresher? Get an IMPROVED CV in Rs. 399 only!

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