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Freshers Technical Support Jobs in Dell Gurgaon

Job Title : TECHNICAL SUPPPORT PROCESS for U.S.A Customers

About  Company  :
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

Experience: 0 – 2 Years

Job Location: Gurgaon

Job Description :

• Provide first-level support on basic operational or
• Maintenance of personal computers and /or
• peripherals using available tools.
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Log and sufficiently document all contacts with customers in designated tools.

Desired   :

• Excellent Communication Skills in English is a must.
• Good knowledge in computer Hardware and Windows Operating systems.
• Candidates with Hardware Certification will be preferred.
• Graduates in any stream. (10+2+3)

Note : Candidates applying for Dell need to show us the original marks sheets of the education qualification and all work experience documents as proof(attested
copies will not be accepted).

Address:
Dell International Services India Private Limited
Sector 43 Vipul Tech Square
Opposite Central Park Condominiums
Gurgaon-122002

Company Name:   Dell International Services

Website: http://www.dell.com

Apply : If you have registered your CV with Naukri.com CLICK HERE to apply

OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above