VFRESHERS

Unix L2 Support Job Opening in India at Hewlett Packard Hyderabad

About Company :
HP is a leading global provider of products, technologies, solutions and services to consumers and business. The company’s offerings span IT infrastructure, personal computing and access devices, global services, and imaging and printing. Our $4 billion annual R&D investment fuels the invention of products, solutions and new technologies so we can better serve customers and enter new markets. We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.

Experience : 1 – 6 Years

Job Location : Hyderabad / Secunderabad

Job Description :

• Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity. Integrate technical knowledge and business understanding to create superior solutions for HP and for customers.
• Resolve most technical incidents independently within your technical area. Work with team members to resolve more complex or cross-technology incidents.
• Identify potential escalations and alert management proactively.
• Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility.
• Independently review, implement, and verify changes/solutions of moderate complexity and risk to meet customer and/or trade/HP Information Technology (HPIT) infrastructure needs within area(s) of technical responsibility.
• Apply patch and security changes per policy. Proactively monitor the environment for patch compliance.
• Ensure Configuration Management Database (CMDB) entries are complete and accurate.

Desired :
Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience. May hold entry-level or intermediate-level certification(s) in work field.

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