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Voice Technical Support Jobs Pune May 2010-Patni Computer Systems

April 30th, 2010 Posted by VFreshers


Patni Computer Systems Ltd. is one of the leading global providers of Information Technology services and business solutions. Around 14,000 professionals service clients across diverse industries, from 28 international offices across the Americas, Europe and Asia-Pacific, and 23 Global Delivery Centers in strategic locations across the world. We have serviced more than 400 FORTUNE 1000 companies, for over two decades.

Designation: Analyst – Voice Technical Support

Job Location: Pune

Number of Openings: 2

Job Description:

  • Handling Trouble Tickets in the form of Calls/Online Requisitions/ Emails / Voice Mails.
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.
  • To take ownership of user problems and be proactive when dealing with user issues.
  • To log all calls on the call logging system.

Experience: 1 – 2 Years

Salary: INR 1,00,000 – 3,25,000

Note: Incentives would be given apart from Salary

Contact Person:
Mangesh Bakde
Patni Computer Systems Ltd.
Level 2, Tower III,
Cybercity, Magarpatta City,
Hadapsar, Pune-411013

Desired Profile
Candidates must be Open to work in 24X7 Environment.
Must have knowledge of Networking, Operating Systems, Windows Servers
Should be willing to learn under pressure situations, Team Player, High in Confidence, Excellent Communication Skills,

Contact: Mangesh Bakde

Website http://www.patni.com

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