VFRESHERS

BPO/ITES/KPO Freshers Entry Level Jobs in India -  BPO/ITES/KPO Walkin Job vacancies in Microland Ltd Bangalore

About Company :
Microland’s Infrastructure Management Service (IMS) is a time-tested and proven service offering focused on reducing your operational costs and ensuring maximized availability and performance of your IT. We have gained enormous process and operations maturity through a decade plus of experience in delivering onsite services to a host of customers across the globe. The experience gained from designing, building, and managing IT infrastructure solutions on heterogeneous platforms has been leveraged to provide this service to our global customer base

Job Title : Tech Support Executive

Experience: 0 – 1 Years

Job Location: Bengaluru/Bangalore

Job Description :
Provide First – level Technical Support on basic operational or maintenance of personal computers and /or peripherals using available tools.
Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
Escalate problems when unable to resolve customer issues.
Log and sufficiently document all contacts with customers in designated tools.
Identify and provide input on unique or recurring customer problems.
Be a champion Client specific tools, Customer Care Procedures. Provide Microland Solution Network feedback at all times.
Basics of Computers including Operating Systems, hardware and internet.
Basic PC Hardware / A+ Certification / CCNA or MCSC Certification will be added advantage.

Desired :
Huge Requirement for Freshers – Graduates of any discipline for e.g: B.A, BCom, BSc, BE, BTech, BCA/ any Diplome Holders for e.g: ITI, Polytechnic etc (10+2+3)may apply. Strictly qualified Graduates or Post garduates or diploma holders only(No Live Backlogs).Good comm skills must plus basic technical knowledge.

Company Name: Microland Limited

Website: http://www.microland.co.in

Address:
Microland Limited
1B, Ecospace
Outer Ring Road
Bellandur
Bangalore,Karnataka,INDIA 560 103

Walkin Date : 2nd April to 10th April

Walkin Time : 11Am to 4Pm (No Interviews on Sat and Sun).

Walkin Venue:
Microland Ltd, 100 feet road,
Kormanagala 7th block,
opp to HDFC Bank,
Bangalore.