VFRESHERS

iGATE Global Solutions is the first fully integrated technology and operations firm with a global services model. iGATE Global enables clients to optimize their business through a combination of process investment strategies, technology leverage and business process outsourcing and provisioning. Services include consulting, enterprise data management and data warehousing, business intelligence and analytics, design, development, system integration, package evaluation and implementation, re-engineering and maintenance. iGATE Global also takes on the responsibility for optimizing and running business processes for clients.The Company has been assessed at SEI-CMM Level 5, follows Six Sigma methodologies and is BS7799 & COBIT certified, ensuring the highest levels of quality and data security.Headquartered in Bangalore, India, iGATE Global is present in 12 countries and maintains development centers in the US, UK, Canada, China, Malaysia, and India. The Company is a subsidiary of iGATE Corporation (NASDAQ: IGTE), a US-headquartered firm founded in 1986. iGATE is registered as a minority-owned business enterprise and is an equal opportunity employer that actively encourages diversity.

Walk-In for Freshers & Laterals at iGATE BANGALORE 

Experience : 0 – 5 Years 

Education : B.Sc – Computers;B.Tech/B.E. – Computers;BCA – Computers;Diploma – Computers , MCA – Computers 

Job Description : Walk-in event for Voice based IT helpdesk / Tech support
Walk-in event for Experienced (6 months to 5 years) as well Freshers – batch of 2007 & 2008 Graduates / Diploma Holders

Desired : Qualification: Full-time Diploma Holders (only technical streams) & Graduates (BE/BTech, BSc(Computer Science), BCA, MCA) with 60% & above through out in the academics
Good English speaking skills is a MUST
MUST be willing to work in shifts 24/7
MUST sign an employment agreement for 2 years

Skills : Mastery skill level in MS Office, Windows OS, Internet explorer, Lotus Notes / Outlook
Good understanding of Ticketing and Remote connect tools
Awareness of PC Hardware Environment, Printers, UNIX, Citrix & Terminal Servers
Ability to work effectively as a team member
Ability to handle continuous calls
Pleasant, professional, and courteous personality
Excellent verbal and written communication skills
Ability to diffuse volatile situations when distressed or irate customers call for support
Use initiative to find ways of solving incidents. Clear and logical thought processes are required to identify causes of an incident
Able to listen to a caller explain the incident, determine the probable cause, and logically take the caller through a step-by-step problem determination procedure, using telephone support
Able to categorize an incident correctly for call tracking and logging purposes

Location : Bengaluru/Bangalore 

Contact Radhika
iGATE Global Solutions
158 – 162 & 165 – 170
EPIP Phase II
Bangalore,Karnataka,INDIA 560066 

Telephone  91-80-41040000 

Apply : Email ur cv to  careers(a)igate.com

Email Subject : Profiles from vfreshers.com

Walkin Dates : 25th Aug 2008 (Monday) to  29th August 2008 (Friday)

Walkin Time : 12.00 Noon to 9.00 PM.

Note : What should you bring when you visit our campus:

Freshers:
One copy of your detailed updated resume
One passport size photograph

Laterals:
One copy of your detailed updated resume
One passport size photograph
Last 2 months pay-slip
Offer letter & relieving letter 

Website http://www.igate.com