VFRESHERS

BPO Openings in Wipro pune

About Company :
Wipro is ranked 4th in the ‘Top Companies for Leaders’ in India, 5th in Asia Pacific region and 20th globally. The world’s largest independent R&D Services Provider
Among the top 3 offshore BPO service providers in the world Listed On The NYSE 928 clients – 95000+ employees across 49 Nationalities 54 development centers across globe
Revenue of over USD 4.9 billion.

Experience: 0 – 5 Years

Job Location: Pune

Job Description :

• Responsible for customer service turnaround within set time frames.
• Maintain a record of processed case reference numbers for logistics.
• Ensure accurate documentation of customer profiles.
• Handle written customer correspondence on behalf of client
• Communicate with operations staff on client issues, policy change etc.
• Should be able to communicate effectively with clients (IFA’s) based out of UK.
• Passing the case to the relevant Q based on information given/missing.
• Should be able to analyze customer requirements & process cases accordingly.

Desired :

• 18-45yrs NON TECH GRADUATES / Diploma holders with experience in Non tech fields.
• BE/BTECH/not applicable
• Working knowledge of PCs e.g. MS Office.
• Excellent keyboard skills.
• Generic understanding of customer service.
• Excellent spoken and written communication skills.

Address:
Wipro BPO Solutions Ltd
FC Annex, 1215, Shivaji nagar.
Lane Opp Fergusson College Main Gate.
Next to Tata Capital. FC Road
PUNE,Maharashtra,India 411005

Apply : If you have  registered  your CV with Naukri.com CLICK HERE to apply

OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above