VFRESHERS

Freshers BPO job openings in Wipro BPO Pune

About Company :
We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, we are a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for global corporations

Experience:0 – 2 Years

Job Location une

Job Description :
Responsible for customer service turnaround within set time frames.
Minimize customer dissonance, optimize charge out and cost per transaction.
Monitor customer satisfaction levels and participate in developing improvement plans.
Maintain customer and vendor databases.
Implementation of new negotiated facilities services and programs.
Ensure accurate documentation of customer profiles.
Handle written customer correspondence on behalf of operations.
Communicate with operations staff on client issues, policy change etc.

Desired :
Age: 18 to 45 years
UNDERGRADUATES/ GRADUATES
BE/BTECH/MCA/DIPLOMA HOLDERS NEED NOT APPLY
6 months to 2 years experience in any field

Note : Documents to be carried for the interview:

2 passport size photographs in color

2 printed copies of your resume

1 photo identity proof (original + photocopy)

CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY

Company Name:Wipro BPO Solutions Ltd

Website:http://www.careers.wipro.com/bpo

Address:Wipro BPO Solutions Ltd
FC ANNEX,LANE OPPOSITE TO FERUSSON COLLEGE NEXT
TO TATA MOTORS FINANCE BLDG , FC RD PUNE SHIVAJI
NAGAR
PUNE,Maharashtra,India 411005
 

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