VFRESHERS

Wipro BPO Pune Fresher job openings – Telecom Back Office Process Jobs

Job Title : Telecom Back office process Executive

About Company :
We are the first PCMM Level 5 and SEI CMM Level 5 certified IT Services Company globally. We provide comprehensive IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application development and maintenance, and research and development services to corporations globally. In the Indian market, we are a leader in providing IT solutions and services for the corporate segment in India offering system integration, network integration, software solutions and IT services. In the Asia Pacific and Middle East markets, we provide IT solutions and services for global corporations.

Experience: 0 – 2 Years

Job Location: Pune

Job Description:

1. Responsible for customer service turnaround within set time frames.
2. Minimize customer dissonance, optimize charge out and cost per transaction.
3. Monitor customer satisfaction levels and participate in developing improvement plans.
4. Maintain customer and vendor databases.
5. Implementation of new negotiated facilities services and programs.
6. Ensure accurate documentation of customer profiles.
7. Handle written customer correspondence on behalf of operations.
8. Communicate with operations staff on client issues, policy change etc.

Desired :

1. Age: 18 to 45 years
2. Education: GRADUATES
3. BE/BTECH/MCA/PGDCA/MBA/MCM/ UNDER GRADUATE NEED NOT APPLY

Address:
Wipro BPO Solutions Ltd
FC Annex, 1215, Shivaji nagar.
Lane Opp Fergusson College Main Gate.
Next to Tata Capital. FC Road
PUNE,Maharashtra,India 411005

Apply : If you have registered your CV with Naukri.com CLICK HERE to apply

OR CLICK HERE TO POST YOUR CV AT NAUKRI.COM and then apply above