Freshers Jobs India

Wipro Infotech Mumbai Freshers Recruitment- Technical Support Jobs 2011

March 7th, 2011 Posted by VFreshers

Freshers Technical Support Exec Job Positions in Mumbai at Wipro Infotech – 7th March 2011

Job Position : Executive-technical support voice process

No of Openings : 22

Name of the Organization : Wipro Infotech

Experience: 0 – 1 Years

Salary : Rupees 1,25,000 – 1,50,000

Job Responsibilities :

  • Answering Calls and address Customers technical issues and route them accordingly
  • Log Customer Calls
  • Provide First Level at front line using documented procedures and available tools
  • Identify and provide inputs on recurring customer problems
  • Customer education
  • Ensure proper escalation procedures

Required :

  • Freshers of any Stream of Graduation( No Corrspondense/open university courses)
  • 0-1 Exp Candidates.
  • Demonstrated Customer Service Skills
  • spoken & written Communication Skills
  • Basic Knowledge on Computers
  • Typing Skills
  • Ability to analyze & solve technical problems
  • Good Organizational Skills
  • Good interpersonal Skills
  • willing to work for 24/7 support.

Apply : Email ur cv to anusha.p24@wipro.com

About Company:
Wipro Infotech is the IT Services, Solutions & Products division of the Wipro Limited. For the year ended March 31, 2008, Wipro Infotech recorded Revenues of Rs 37.46 billion, representing a growth of 51% YoY. PBIT grew by 46% YoY to Rs 3.12 billion. Services business contributed 33 % to total Revenues and grew by 47% YoY.With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry. Headquartered at Bangalore, our business spans India, Asia Pacific and the Middle East. By collaborating with Wipro, organizations garner the power of tried and tested frameworks, strong domain knowledge, a large pool of certified technology specialists and best of breed alliances. We bring to market tailor-made, industry specific solutions that help meet your business challenges while increasing operational efficiency. We have leveraged our two-decade old expertise and experience in meeting the IT needs of enterprises that enables us to offer comprehensive IT solutions that encompass best-of-breed products, best-practice IT services and best-in-class enterprise solutions.

Website: http://www.wipro.in

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