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Wipro Infotech Mumbai Walkin on 5 Feb 2011- IT Helpdesk Coordinator Vacancies

February 2nd, 2011 Posted by VFreshers


IT help desk coordinator recruitment Walkin Dive in Mumbai -2 Feb 2011

Job Position : IT help desk coordinator

No of Openings : 15

Name of the Organization : Wipro Infotech

Experience: 1 – 3 Years

Job Location: Mumbai

Salary :
Rupees 1,00,000 – 1,75,000

Job Details :
The Helpdesk Coordinator will act as the single point of contact to the customer/users for all IT related requirements.

Job Responsibilities :

  1. The responsibilities of the Helpdesk Coordinator will be to Log all the calls, assign it to engineers, track it till closure, and update the user.
  2. Escalate as per the escalation chart, follow up with vendor.
  3. Keeping track of inventory in stock, inventory in use update asset data as per the process defined.
  4. Report generation as per the process defined.

Required :

  1. Should be a Graduate / Diploma holder. Non BE/Btech
  2. Should have around 1 – 3 Years of IT Experience.
  3. Should have a good working knowledge of MS Office (Especially MS Excel and Power Point).
  4. Should have excellent inter-personal and communication skills with the ability to deal with users at all levels in an organization.
  5. Should have Good attitude and People handling /coordination Skills.
  6. Ability to meet deadlines and work well under pressure.
  7. Ability to logically prioritize tasks and schedule work accordingly.
  8. Strong motivation to learn new technologies.
  9. Should be flexible for long working hours.

About Company :
Wipro Infotech is the IT Services, Solutions & Products division of the Wipro Limited. For the year ended March 31, 2008, Wipro Infotech recorded Revenues of Rs 37.46 billion, representing a growth of 51% YoY. PBIT grew by 46% YoY to Rs 3.12 billion. Services business contributed 33 % to total Revenues and grew by 47% YoY.With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry. Headquartered at Bangalore, our business spans India, Asia Pacific and the Middle East. By collaborating with Wipro, organizations garner the power of tried and tested frameworks, strong domain knowledge, a large pool of certified technology specialists and best of breed alliances. We bring to market tailor-made, industry specific solutions that help meet your business challenges while increasing operational efficiency. We have leveraged our two-decade old expertise and experience in meeting the IT needs of enterprises that enables us to offer comprehensive IT solutions that encompass best-of-breed products, best-practice IT services and best-in-class enterprise solutions. We help architect, implement and manage the entire IT lifecycle of our customers through a complete portfolio of IT Services. Our services are backed by over two decades of experience handling complex integration projects in India and abroad.

Walkin Date : 5th Feb 2011

Walkin Venue :
WIPRO INFOTECH
4,Lands Ends, B J Raod,
opp sister’s Bungalow,
Bandstand Bandra West
Mumbai – 400050

Apply : Email ur cv to chaitra.m38@wipro.com

Website: http://www.wipro.in

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