Freshers Jobs India

Yahoo Bangalore Fresher Openings-Customer Care Agent

June 23rd, 2010 Posted by VFreshers

Job Position : Customer Care Agent

No. of Opening : 1

Experience : 0 – 1 Years

Job Location : Bengaluru/Bangalore

Job Details :
The European Search Customer Service team is provides world class support services to Yahoo!’s extensive advertising base across the European Union, and beyond. The team supports 10 languages across 12 markets, providing email and phone support services assisting search advertisers by providing timely and accurate responses to their inquiries. The EU Search Customer Service team also ensures that Yahoo!’s advertisers have the latest and most accurate information online.

As a Customer Service Specialist you will be the front line contact for Yahoo!’s extensive, and growing advertising base. Focusing primarily on customers who have signed up on line, you will respond to their inquiries through email, taking ownership of the inquiry to its conclusion and ensuring the highest quality response. You will work in a dynamic team environment, assisting your manager in continuously improving the quality of service provided, and wowing Yahoo!’s advertisers.

Job Responsibilities:

  1. Meet and exceed team and individual goals
  2. Provide world class customer service across all forms of communication
  3. Assisting clients with editorial guidelines, billing, technical questions/issues and resolving them with-in Service level guidelines and at a high standard of quality.
  4. Advising clients on their online account

Required :

  1. Strong Customer service skills necessary
  2. Problem solving orientated
  3. Excellent organizational skills
  4. High level of computer proficiency
  5. Ability to understand complex concepts
  6. High level of English
  7. Strong Customer service skills necessary
  8. Problem solving orientated

Apply : Email ur cv to priyar@yahoo-inc.com

Email Subject : Profiles from vfreshers.com

Address :
Yahoo Software Development India Pvt Ltd

‘Torrey Pines’
Embassy Golf Links Business Park,
Off Indiranagar – Koramangala Intermediate Ring Road,
BANGALORE,Karnataka,India 560071

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One Comment

  1. # 1 Andrew Peddicord Says:

    This is a really good tip especially to those fresh to the blogosphere. Simple but very accurate information… Thank you for sharing this one. A must read post!

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